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| HELP & ADVICE>HELP: Security & Privacy |
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© Pharmacy Express
Site last updated:
Wednesday, 14 May 2008
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| HELP: Security & Privacy |
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Security at Pharmacy Express
Security has been paramount since we went on-line in 1997. We have worked with the
banks and credit card issuers directly to maintain a strong commitment to safeguard your
privacy and information. We utilize the latest Firewall and Secure Socket Layer (SSL)
technology and encryption as the protocol for transferring sensitive information over the
web. We have our own Servers and SSL Certificate, issued by eSign (Verisign).
At Pharmacy Express only a select few staff can access your personal information.
We endeavour to ensure that every transaction you make with us will be 100% safe.
Your credit card information is stored behind a firewall in a password-protected secure
database. We do not sell, loan or rent any of your details.
Are credit card transactions safe with Pharmacy Express?
We endeavour to ensure that every transaction you make with us will be safe.
Our
reputation and business success depends on it. If for any reason, you are unable to use
the secure server connection (maybe you do not wish to accept the cookie, or have your
browser security settings unusually high), you can order using your credit card over the
telephone or by fax. Your card details will not be included within your shipped order.
We use the latest card processing technology and will not divulge your card
details in any correspondence.
As part of our ongoing commitment to internet security and to further protect your private payment details, Pharmacy Express has moved to using a third party payments solution provider (DPS). We have endeavoured to minimise the changes to the check out to make this change as simple as possible for our valued customers. All credit card information is handled according to DPS's strict internet security protocols.
Which credit cards are accepted?
We accept MasterCard, Visa and American Express. If your credit card transaction is declined, you should contact your bank to discover why.
Your bank does not discuss your account details with us.
What other methods of payment are accepted?
Customers in New Zealand can now order online and pay by posting a Cheque, using
your Internet Banking or by Cash Deposit at any WestPac Bank. 
Account Details, Our Name: Pharmacy Express, Bank & Branch: 03-0883, Account: 0247567-00
What security measures are in place?
We have Secure Socket Layer encryption using our own Verisign Certificate on our
own servers behind our own firewall, so when your personal information is transmitted
online it is in a format that nobody else can read except us. Your personal details and
credit card number remain secure with us. You can see your account details on-line,
however your personal information is isolated and can only be accessed by you using your
e-mail address and your password. Your credit card details are never
visible online, not even by you. Only a select few staff have the ability to access your account
on our password-protected system
Having problems ordering online - what to do?
If you are unable to place your order on-line, you can either fax (free in USA and
Japan) or telephone your order.
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